January User of The Month: Galen Heins, Director of Sales and Marketing at The Providence (Franciscan Ministries)
Galen Heins, Director of Sales and Marketing at The Providence (Franciscan Ministries), was named January 2026 User of the Month for his exceptional use of the WelcomeHome CRM, including sending 498 emails, logging 793 phone calls, spending over 5,600 minutes actively working in the system, and conducting 11 tours for prospective residents and families, demonstrating his dedication to clear communication and community engagement.
We're starting off our 2026 list of outstanding WelcomeHome users with Galen Heins, Director of Sales and Marketing at The Providence (Franciscan Ministries).
In the month of January, Galen spent a lot of time in the CRM to forge connections in and outside his community:
- Sent over 498 emails through the email feature
- Logged over 793 phone calls using the calling tool
- Spent over 5,600 minutes actively working in WelcomeHome
- Conducted 11 tours for prospective residents and families
Galen's commitment to clear, intentional communication and always following through has a real impact on his community. Congratulations, Galen, and thank you for being such an incredible power user of WelcomeHome!