Home Care CRM | WelcomeHome Software
WelcomeHome Software offers a home care-specific CRM designed for private pay home care agencies that integrates referrer management, family engagement, and outreach into one system with features like a mobile app for real-time updates, best-in-class integrations (AxisCare, WellSky), daily workflow management, contact management with business card scanning, bulk outreach capabilities, and proven results including increased inquiry-to-client conversion rates and significant administrative time savings.
Home Care is Unpredictable. Your Sales Pipeline Doesn't Have to Be.
WelcomeHome brings referrer management, family engagement, and outreach into one system, giving you a business you can actually plan around.
The CRM Built for Private Pay Home Care
WelcomeHome is a home care-specific CRM built to manage your referral partners, track outreach, and follow every lead from inquiry to start of care.
Instead of tracking manually, you can see where leads stand, what your team is working on, and what's driving your business, all in one place.
Best In Class Integrations
- AxisCare
- WellSky
Mobile App
WelcomeHome CRM includes a mobile app to log activity, update notes, and access information while on the go. This makes it easier to keep everything up to date in real time.
- Call, text, and email directly from the app
- All activity is logged automatically, less manual entry
- View and manage daily tasks in one place
- Access your schedule and calendar
Turn More Referrals Into Business Growth:
- 10.57% more inquiries turning into active clients
- 11.76% more inquiries converting into scheduled assessments
- 6-7 hours saved per week on admin work
Feature Deep Dive
Daily Workflow
Know What Needs to Happen Each Day
Your team starts each day with a clear view of calls, follow-ups, and tasks, so nothing falls through the cracks.
Mobile App
Add Notes Instantly with Talk-to-Text
After a visit or conversation, quickly record updates using talk-to-text in the mobile app. Notes are saved to the contact's profile in real time, so information always stays accurate.
Contact Management
Instantly Add Referral Partners
Use the business card scanner to instantly add new referral contacts to your system. Information auto-populates, making it easy to save contacts.
Bulk Outreach
Reach Multiple Contacts
Send personalized messages to multiple referrers or prospects at once and track outreach automatically.
Location Tracking
Track Referrer Activities
Location tracking gives owners real-time visibility into field visits automatically. When a rep completes a referrer or organization activity, WelcomeHome captures their location and logs whether they were on-site, giving your team a simple, built-in layer of accountability.
How Does It Work?
Watch this short video to see how WelcomeHome tracks referrals, manage outreach, and stay organized.
Best In Class Integrations
- AxisCare
- WellSky
Book a Live Demo with a Home Care Specialist
Takes 60 minutes • No obligation • Tailored to your agency
Proven Results for Home Care Agencies:
"What’s been especially encouraging is seeing adoption continue to grow across our franchise network as owners recognize the value it brings to organizing their outreach, strengthening partnerships, and supporting sustainable growth.
The WelcomeHome Team have been great to work with as well."
— Jennifer, Customer
